Getting started
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Chat with other community members in threads, chats, and voice channels.
Threads Overview
What you’ll learn:
- Different channel types
- Customization options
- Using threads to grow convos
- Cool niche features
Best practices
What you’ll learn:
- Using fewer channels
- Writing the "first post" in each channel
- Seeding emoji reacts
Creating your first channels
What you’ll learn:
- The best channels to start with
- Why “less is more” for channels
- Growing channel engagement
Create, edit, & delete channels
What you’ll learn:
- How to create, edit, delete channels
- Different channel types & customization
Voice channels (voice rooms)
Technical limits: Maximum of 256 participants in a single voice channel & a maximum of 16 video feeds in a single channel. Video feeds are not yet available on mobile. You can have an unlimited number of channels!
What you’ll learn:
- How HB voice rooms work
- How to control & moderate voice rooms
- Different customization options
Moderating threads
What you’ll learn:
- Delete threads & comments a moderator
- Read only channels
Saving threads
What you’ll learn:
- How to convert threads to docs
- Examples on how other communities use saved threads
🤔 Frequently Asked Questions
Managing Channels
- How to Rearrange Thread Channels
- How can you organize Heartbeat channels?
- How do I set up a default channel for new community members?
- How to Pin a Thread
- Can I set my channel public after initially setting it up as private?
- How to limit access to channels to a specific group in Heartbeat?
Voice Channels
- How to create a new audio room (voice room) in Heartbeat?
- How many members can be on a voice call?
- How to Share Screen in a Voice Room
- When should I use Threads in Heartbeat instead of Chats?
- Can I record Heartbeat voice/video calls?
Creating Threads
- How to Schedule a Post
- How to embed HTML or videos in a Thread
- How to Add a File to a Thread
- What is the file size limit for uploads?
- How to Create a Poll in Threads
- How to Save a Thread in Docs
- What is the ideal image size for threads?
- How to unfollow or mute threads in Heartbeat?
- How to Edit a Thread
- How to reference Heartbeat Documents & Events in threads
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